PERSONAL DATA PROTECTION LAW (KVKK) – PRIVACY NOTICE
1. DATA CONTROLLER
Pursuant to the Personal Data Protection Law No. 6698 (“KVKK”), your personal data may be processed by the data controller:
Title: Crocoparts
Address: Ankara / TURKEY
E-mail:[email protected]
Phone: +905339463994
within the scope described below.
2. PERSONAL DATA PROCESSED
The following personal data may be processed through the website www.crocoparts.com
- Identification information (first name, last name)
- Contact information (phone, e-mail, address)
- Customer transaction information (order, quotation, request details)
- Financial information (payment information – limited scope)
- Transaction security information (IP address, log records)
- Marketing data (cookies, user behavior)
These data are collected during site usage, registration, ordering, and communication processes.
3. PURPOSES OF PERSONAL DATA PROCESSING
The collected personal data are processed for the following purposes:
- Provision of products and services
- Execution of order, quotation, and sales processes
- Management of customer relations and support services
- Processing of payments and invoicing
- Management of logistics and delivery processes
- Fulfillment of legal obligations
- Ensuring system security
- Conducting marketing activities, if explicit consent is given
4. METHODS OF PERSONAL DATA COLLECTION AND LEGAL BASIS
Your personal data are collected automatically or non-automatically through:
- Website (forms, registration, order screens)
- Cookies and digital tracking technologies
- E-mail, phone, and contact forms
- Quotation and order processes
Under Articles 5 and 6 of KVKK, the legal grounds for processing are:
- Establishment and performance of a contract
- Compliance with legal obligations
- Legitimate interests of the data controller
- Explicit consent
5. TRANSFER OF PERSONAL DATA
Your personal data may be transferred to the following persons or institutions:
- Courier and logistics companies
- Payment institutions and banks
- Accountants and financial advisors
- Software and IT service providers
- Authorized public institutions and organizations
These transfers are made to ensure the provision of services and compliance with legal obligations.
6. STORAGE AND SECURITY OF PERSONAL DATA
Your personal data are:
- Stored in compliance with KVKK
- Protected against unauthorized access
- Stored with necessary technical and administrative measures
Data are retained for the period required by the purpose of processing.
7. YOUR RIGHTS UNDER KVKK
Pursuant to Article 11 of KVKK, you have the right to:
- Learn whether your personal data are being processed
- Request information if data have been processed
- Learn the purpose of processing
- Know the persons or entities to whom the data are transferred
- Request correction or deletion
- Object to the processing
- Claim compensation in case of damage
8. METHOD OF APPLICATION
You can submit your requests under KVKK via:
- E-mail
- Written application
- KEP address
Requests are concluded within 30 days in accordance with the legislation.
9. EFFECTIVE DATE
This Privacy Notice comes into effect upon the use of the website www.crocoparts.com
